Information has always been key to understanding customers. In the days before information technology this manifested itself in the business owner knowing his or her clients and their tastes, asking after their children and generally building a positive relationship. In the information age things are, perhaps, a little more removed, but businesses have the potential to know more about their customers than ever before. Every transaction leaves a trail and…
Read MoreBourne or Bond. Which one are you in the API world?
The two best known spy film genres are Jason Bourne and James Bond. The two on the face of it do a very similar job, but the way they go about it are subtly different. James Bond is suave, sophisticated, independent. Yet if you drill a little deeper, James is very dependent on the whole of MI6 to deliver his service. After all where would 007 be without Q &…
Read MoreHow Data is transforming the retail landscape.
With the collapse in the past few years of many household names, most recently BHS and Austin Reed, it’s easy to conclude that the traditional high street retailing model is broken. Yet there are traditional Bricks and Mortar organisations that have been able to transform the shopper experience, through the use of technology to both boost their sales online, but more importantly and often crucially, to drive shoppers to their…
Read MoreCreating an IBM MQ H/A Cluster using a Multi-Instance Queue Manager
Creating an IBM MQ H/A Cluster using a Multi-Instance Queue Manager Introduction When building a Production environment, one of the most important aspects for any client, is to ensure that the environment is resilient, efficient and long-lasting. At the same time the administration of the environment should be as easy as possible, as well as effective. What is High Availability (H/A) H/A clusters are groups of two or more…
Read MoreW3Partnership becomes a Digital Outcomes supplier, how will this affect customers?
The world is increasingly turning towards digital technology and the cloud to transform business processes and make the handling of data more streamlined. Whilst the public sector may have been slow to grasp this move to a digital world at first, it’s now starting to catch up. The UK Government has launched its own Digital Marketplace, making it easier for public sector bodies to buy the digital services that they…
Read MorePayment Service Directive (PSD2) and what it means for retailers
The revised Payment Services Directive ( PSD2 ) was adopted by the European parliament in the final quarter of last year. Yet many retailers remain unclear about what it actually means for them or for their businesses. Let’s take a look at what changes it will make, why they’re important and how developing strong API’s will be key to implementing this new directive. Background The idea of the original Payments Services…
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