When dealing with customers, partners and suppliers, organisations want a complete picture of their interactions. Many organisations take a CRM system as their 1st point of Interaction. To get the ideal single view, the CRM system may need to interact with many backend databases and systems of record. The problem that is encountered is that to make a change in one of the databases or systems of record, requires a change in…
Read MoreAPIS, multi-tiered application architecture and Microservices- An Investigation
Author: John Ormerod Date: August 2016 Contents Introduction 3 What is the Problem? 3 Case Study 4 What is a Multi-tier Architecture? 5 Why is a multi-tier architecture so effective? 6 What is a Microservice? 8 Why Use Microservices? 8 Monolithic applications 8 Characteristics of a Microservice 9 How do Microservices and a Multi-tiered Architecture Fit Together? 9 Re-use and Change when using an API-led Tiered Architecture…
Read MoreHow Data is transforming the retail landscape.
With the collapse in the past few years of many household names, most recently BHS and Austin Reed, it’s easy to conclude that the traditional high street retailing model is broken. Yet there are traditional Bricks and Mortar organisations that have been able to transform the shopper experience, through the use of technology to both boost their sales online, but more importantly and often crucially, to drive shoppers to their…
Read MorePayment Service Directive (PSD2) and what it means for retailers
The revised Payment Services Directive ( PSD2 ) was adopted by the European parliament in the final quarter of last year. Yet many retailers remain unclear about what it actually means for them or for their businesses. Let’s take a look at what changes it will make, why they’re important and how developing strong API’s will be key to implementing this new directive. Background The idea of the original Payments Services…
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